About Us
Teltek IT Services is a women-owned business offering a wide variety of computer network and IT infrastructure products and services. Whether you are looking to completely outsource your IT, need help moving your servers or just interested in discussing hosted and cloud computing options, Teltek has a solution to meet the needs of your small to mid-sized business or nonprofit organization.
After servicing thousands of customers and being an IT Services customer for the past 15 years, we built the Teltek IT Services model from first hand experience of the repetitive problems encountered with IT support today:
When installing, upgrading or moving a technology system it often times requires too many vendors for the small to mid-sized company or nonprofit to manage, causing unnecessary miscommunication and costly downtime This usually causes a miscommunication somewhere along the way ultimately leading to costly customer downtime.
When technical people communicate to executives it often seems to require a translator. “IT people” express features and benefits and business owners want results, documentation, and productivity from their technology.
Unable to find a solid solution for our clients and ourselves, we embarked on a new mission and founded Teltek IT Services with three simple but non-negotiable principals:
1. Manage client’s requests promptly and projects completely from start to finish, providing updates along the way by a dedicated project manager.
2. Establish customized scheduled maintenance windows, eliminating interruption to client’s business production.
3. Provide regularly scheduled proactive face to face support with highly skilled and courteous employees.
With two offices in the Baltimore, Maryland metropolitan area and more than 100 years of combined technology experience, why would you trust anyone else with IT? Give Teltek a call today to see what thousands of businesses and non-profit organizations across Maryland, Washington D.C, Pennsylvania and Northern Virginia have already learned. We keep clients for a lifetime by providing them with quality service and a memorable experience
– That’s the Teltek difference!